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Text Marketing: A Powerful Addition to Your Digital Marketing Arsenal (EN)
Published on 29 May 2023

Knal WhatsApp text marketing for engagement, conversion, and branding

In the rapidly evolving landscape of digital marketing, businesses are continually seeking innovative strategies to engage with their audience, drive conversions, and foster long-term customer relationships. While channels like social media advertising and email marketing have proven their worth, there’s a hidden gem that can take your marketing efforts to the next level: text marketing. In this article, we will explore the persuasive case for integrating text marketing into your digital marketing mix and the significant benefits it brings to your overall marketing strategy.

Amplify Engagement and Conversion

Text marketing provides a direct and intimate connection with your audience. By incorporating text marketing campaigns into your digital marketing mix, you can expand your reach beyond social media feeds and email inboxes. Text messages have an incredible open rate, with studies showing that 90% of text messages are read within the first three minutes. This immediacy allows you to capture your customers’ attention in real-time and engage them on a personal level, leading to higher engagement rates and increased conversions.

Complement and Enhance Other Channels

While email marketing and social media advertising have their strengths, they often face challenges such as crowded inboxes and increasing competition for attention. Text marketing offers a complementary channel that cuts through the noise and provides a direct line of communication. By utilizing Knal’s text marketing solution with other digital channels, you can reinforce your marketing efforts as other digital marketing channels are good at the earlier parts of the marketing funnel, while text marketing excels at the later parts of the marketing funnel.

Drive Customer Loyalty and Retention

Text marketing is a powerful tool for nurturing customer loyalty and driving repeat business. By leveraging the personal nature of text messages, you can deliver exclusive offers, rewards, and VIP experiences directly to your most engaged customers. Knal WhatsApp text marketing solution allows you to create tailored campaigns that resonate with individual preferences, making your customers feel valued and appreciated. By fostering a sense of exclusivity and offering personalized incentives, you can strengthen customer loyalty, encourage repeat purchases, and transform satisfied customers into brand advocates.

Real-Time Communication and Instant Customer Support

One of the greatest advantages of Knal’s WhatsApp text marketing solution is its ability to facilitate real-time communication with your audience. Whether it’s answering product inquiries, addressing customer concerns, or providing timely support, text marketing allows for instant and convenient interaction. By offering this level of responsiveness and personalized assistance, you can build trust and credibility, leading to enhanced customer satisfaction and long-term loyalty. Customers appreciate the ease of reaching out via text, knowing that their questions or issues will be addressed promptly.

Real-Time Communication and Instant Customer Support

Knal’s WhatApp text marketing solution provides robust analytics and tracking capabilities, allowing you to measure the effectiveness of your campaigns and make data-driven decisions. With the ability to track marketing metrics such as click-through rates, and conversion rates, you gain valuable insights into the performance of the marketing efforts you run on Knal. This data empowers you to fine-tune your messaging, segment your audience, and optimize your campaigns for better results over time. The continuous feedback loop enables you to adapt and improve your text marketing strategy, ensuring its alignment with your broader marketing goals.


If you are keen to learn more about Knal and how we can help you grow your company or brand, fill up the form at and our team will be in touch with you.

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Steven Tanoto
Steven Tanoto

Steven is the Founder and CEO of Knal. He is deeply passionate and curious about with the fascinating world of Direct-to-Consumer businesses.